SEI offers comprehensive managed service agreements for business networks. We work for you in developing and maintaining a very healthy and productive network. We fully cover your network using the 3-M strategy: Monitor, Manage, Maintain.

Monitor

• Early Warning Detection / Instant Alerts

• 24/7 Monitoring of performance counters, all critical files & functions

  • Server/Desktops

    • CPU utilization

    • Memory utilization

    • Disk space

  • Backups

  • Email servers

Manage

• Asset/Inventory Management

  • Devices, CPU, Memory, HD Space, Make Model

  • License compliance

• Username & Passwords (protection & management)

• Executive Reports – Monthly/Quarterly

  • Performance trending

    • CPU utilization

    • Memory utilization

    • Disk space

    • Backups

    • Email Servers

  • Critical updates performed/needed

  • Antivirus and anti-spyware details

  • Change reports

• Remote Administration – Remote fixes

• Live 24/7 Help Desk

Maintain (Preventative Maintenance)

• Patch Management

  • Scans network for missing security patches—automatically downloaded

• Malware & Spyware Protection & Removal

  • Daily Spyware check – the latest updated files, healthy Anti-spyware

• Antivirus

  • AVG Professional for server and desktop included in service

  • Daily antivirus check – the latest signature files, healthy antivirus